Everything you need to know about our boiler cover plans, what’s included, how it works and how to get started.
All the essential items needed for a healthy heating system.
Keep your heating running efficiently
Replacement parts included when you need them most
Jump the queue when you needs us most
Work carried out by qualified, experienced engineers.
Based in Folkestone, covering Kent and surround areas.
Excellent reviews on Google & Checkatrade.
Rated 4.6 on google, 10/10 on checkatrade.
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Your questions answered
Our boiler and controls cover includes key components that keep you boiler working safely and efficiently.
Report your boiler or plumbing problem
A local engineer visits your property
We find the issue and explain the solution
Covered Repairs Completed
We keep our cover simple and transparent. Like any service plan, there are a few things we can’t cover, including existing faults, damage caused by poor maintenance and items outside your chosen plan.
The same familiar engineers, year after year. We get to know your boiler and heating system, so when something goes wrong, you’re dealing with someone who knows your home — and you can get hold of us directly when you need us.
Simple, affordable cover designed for local homeowners and landlords.
Local, reliable and built around you.
Help towards costly repairs and parts
Jump the queue when you need us.
A well maintained boiler uses less energy.
The same Empro engineers you know.
Remove Unexpected Costs
Avoid costly repairs with Empro Homecare, Boiler, Heating and plumbing cover, only pay £60 for each new problem
Affordable, local boiler cover from Empro.
Choose a plan today or request a call back to chat to
our team.
Simply contact Empro and we’ll arrange for one of our local engineers to attend. We’ll diagnose the problem and, if the repair is covered by your plan, carry out the necessary repair subject to your £60 repair excess and plan terms.
Yes. Covered boiler and control repairs include both parts and labour, subject to the terms and limits of your plan. We’ll always explain what’s needed before carrying out any work.
Our cover is designed for boilers that are in working order when the plan begins. Pre-existing faults aren’t covered, and your boiler must meet our eligibility requirements. If you’re unsure, speak to us before joining and we’ll be happy to help.
Posted on Google![]()
leigh championTrustindex verifies that the original source of the review is Google.
Rob was spot on, went out of his way to sort out my issue after having another plumber come around and just walk away. A very nice lad as well, top servicePosted on Google![]()
Chloe MayTrustindex verifies that the original source of the review is Google.
Rob came out to me in Folkestone as I had an emergency leak coming from my bathroom that was soaking the carpet in my bedroom. Rob found the source of the leak straight away, thoughtfully cleaned and dried the area, then replaced all the old mastic to ensure the bath/shower were now water tight and leaving my bathroom looking brand new! Would highly recommend to anyone, professional, polite and nothing was too much trouble. Thanks again Rob xPosted on Google![]()
ophelia fieldTrustindex verifies that the original source of the review is Google.
Incredibly competent and friendly young plumber who replaced our shower head and sorted our drain in about half an hourPosted on Google![]()
Danny CornfordTrustindex verifies that the original source of the review is Google.
I have used Empro three times so far. Their prompt service coupled with a great standard of work and fair pricing keeps me coming back. I’ve had Rob fix an emergency leak in the ceiling, replace a boiler system, complete repair works for Gas safety compliance and install upgraded heating controls with wireless thermostat.Posted on Google![]()
Derek McGonigleTrustindex verifies that the original source of the review is Google.
Rob arrived promptly after contacting me en route. He completed the job (a leaking toilet) and has hopefully resolved the problems left by another less competent plumber. I would be happy to recommend Empro plumbing.Posted on Google![]()
josh priceTrustindex verifies that the original source of the review is Google.
These men were fantastic . They came out after octopus mucked up our boiler while fitting a smart meter . Rob came out after hours had it diagnosed within 10 minutes, ordered part and back out early on the Saturday to fit . Polite . Genuine . Tidy & professional Couldn’t recommend any higherPosted on Google![]()
JakeTrustindex verifies that the original source of the review is Google.
Rob & the team have been great for my last 3 boiler services. Always on time, providing a professional and efficient service, thank you!Posted on Google![]()
Anthony RobertTrustindex verifies that the original source of the review is Google.
The chaps were punctual, efficient and, more importantly, fixed the issues with our boiler effortlessly and with good humour and without complaint or a grumble. I would definitely use them again and I/we wholeheartedly recommend them to anyone reading this review.Posted on Google![]()
F SiebenandTrustindex verifies that the original source of the review is Google.
I was very pleased with the replacement water pump, which was installed to replace my faulty one. The work was carried out quickly and efficiently by Rob. I also had an issue with my boiler a month later. This was also repaired to my satisfaction by Will and Rob. Thank you Empro Plumbing
Comprehensive peace of mind, central heating cover from local, reliable engineers